Follow these four phases to transform your business into a fully tracked, remotely monitored operation. No technical knowledge required — if you can send a WhatsApp, you can do this.
Before anything else, tell BizTwin what kind of business you run. This shapes how the platform presents your inventory, sales categories, and reports.
In your settings panel, find the Business Type field. Choose the option that best matches your operation — Pharmacy, Supermarket, POS, Plaza, Restaurant, etc.
Settings → Business Profile → business_type
Add your inventory items one by one or import from a spreadsheet. Set a name, unit (piece, bag, bottle, kg), cost price, and selling price for each.
Inventory → Add Product
For each product, define the minimum quantity before you get a low-stock alert. Example: "Alert me when Paracetamol drops below 20 packs."
Product → Edit → Min Stock Level
Set your local currency and timezone so that all reports and Telegram alerts show the correct amounts and times.
Settings → Regional → Currency / Timezone
Every person who touches your business should have their own account. This is what makes the audit log work — every action is tied to a real name.
Go to Team → Add Member. Enter their name and phone number or email. They receive a login link — no need to share your password with anyone.
Team → Add Member → Send Invite
Choose the correct role for each staff member from the table below. Roles determine exactly what each person can see and do inside the system.
| Role | Can Record Sales | Can Edit Inventory | Can View Reports | Can Add Staff |
|---|---|---|---|---|
| Owner / Admin | Yes | Yes | Yes | Yes |
| Manager | Yes | Yes | Yes | No |
| Cashier / Staff | Yes | No | No | No |
| Stockkeeper | No | Yes | No | No |
This is the feature that makes BizTwin feel like a security system. Every sale triggers an instant message to your personal Telegram account.
Open Telegram and search for @BotFather. Send the command /newbot. Follow the prompts — give your bot a name (e.g. "MyShop Alerts") and a username.
Telegram → @BotFather → /newbot
BotFather will give you a long token that looks like: 110201543:AAHdqTcvCH1vGWJxfSeofSAs0K5PALDsaw. Copy this exactly — do not share it with anyone.
In your BizTwin dashboard, go to Settings → Notifications → Telegram. Paste your bot token and click "Connect". Start your bot by sending it a message in Telegram.
Settings → Notifications → Telegram Token
Record a test sale from any staff account. Within seconds you should receive a Telegram message on your phone confirming the transaction. If it arrives, you're live.
Once set up, your business runs in a simple 3-step loop. Staff handle steps 1 & 2. You see step 3 on your phone — from anywhere in the world.
Staff selects the product and quantity sold. Confirms the amount. Presses "Record." Takes under 10 seconds.
Stock count drops automatically. If it hits your minimum level, a low-stock alert fires instantly.
Your Telegram buzzes with a full transaction summary. You see who sold what, for how much — in real time.